Innovative Learning

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Here are some examples of where I've been able to use an innovative approach to learning (in the last three years)

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• Human Factors

  • Utilising Human Factors methodologies to investigate struggling teams identified by managers, survey results and unions, to identify underlying challenges and then to implement negotiated plans to bring about meaningful, lasting change. None of the teams in which I intervened have had a repeat of the problems and enjoy a happier, more productive work life.

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• Matching the Message to the Audience

  • I, and my team, designed and developed an advocate programme for our BAME colleagues to gain the skills to talk about blood and organ donation at events within the wider BAME community – this has resulted in 15,000 new blood donors from those communities.

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• A New Approach

  • Leading collaboration with senior leaders and unions to deliver a revitalised appraisal process in six months. The new process is a two-way, forward-looking process which includes behaviours, career aspirations and less paperwork.

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• A New Welcome

  • Leading the research, redesign and implementation of a national Induction process centred around a welcome to the organisation and the local workplace. Induction is now standardised across all sites and includes a probationary period.

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• Self-Help

  • I developed 50+ self-help activities for people skills which take ten minutes and can be fitted around the day-to-day work activities in accordance with the 70:20:10 learning model.

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• Eroding the Silos

  • Creating integrated career pathways and matricies to allow greater staff mobility and career options.

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